Serving Utah County, Salt Lake County, and Summit County
About Us
Quality
Professional-Grade Water Softeners — Built to Last
We install only high-quality, reliable water softeners designed for long-term performance in Utah homes.
Every system is custom-built for your household after we review your water conditions and usage — never pre-packaged, never oversized, never undersized.
Made in the USA. Installed with pride in Utah.
Trust
Local Ownership. Honest Work. Done Right.
I’m Matt Redd, owner and founder of Flat Rate Water Softeners.
I learned early on that if a job is worth doing, it’s worth doing right — and that principle still guides everything we do today.
When you work with us, there are no shortcuts, no pressure, and no unnecessary upsells. Just straightforward advice and professional installation you can trust.
📞 Call or text me directly: 801-559-7638
PRICE
Fair, Transparent Pricing — No Games
Every home is different, which means pricing can vary — but our customers consistently tell us our pricing is significantly lower than other quotes they received.
Water softeners are a lot like cars: there are cheap options and premium options. We focus on dependable systems that deliver real value without inflated pricing.
Quality systems. Fair prices. No surprises.
About Flat Rate Water Softeners
Flat Rate Water Softeners is a locally owned Utah company specializing in professionally installed water softeners, filtration systems, and reverse osmosis solutions. We focus on clear recommendations, proper system sizing, and honest guidance—without pressure or sales tactics.
Every home and water supply is different. Our goal is to help homeowners understand their water and choose a solution that makes sense for their household, not sell a one-size-fits-all system.
How This Business Started
Before entering the water treatment industry, I spent many years working in landscaping and irrigation. It was physically demanding work, much of it done outdoors and involving constant exposure to water.
Over time, I began experiencing persistent irritation and sores on my hands. Several doctors struggled to pinpoint the cause, until I met a seasoned physician with decades of experience. After a brief examination, he asked about my daily exposure to water and suggested two simple changes: switching to a gentler soap and installing a water softener at home. He explained that hard water can aggravate certain skin conditions, especially with frequent contact.
Following that advice made a noticeable difference.
A few years later, concerned about the long-term effects of working in the sun and ready for a new challenge, I transitioned into the plumbing trade and began working for a large plumbing company in Salt Lake City. I gained valuable hands-on experience and learned the importance of proper installation, code compliance, and system sizing.
While I enjoyed the work, I missed working directly for myself and taking full responsibility for the quality of every installation. When I decided to start my own business, I wanted to focus on something I truly believed in—something I had experienced firsthand.
Water treatment was an easy choice.
A Personal Approach to Water Treatment
Because my introduction to water softening came from personal experience, I approach this business differently. I understand that water quality affects comfort, appliances, plumbing, and day-to-day living in ways that aren’t always obvious at first.
That’s why every system we install is sized based on water usage and local water hardness, not generic assumptions. Installations are performed personally by the owner, ensuring consistency, accountability, and attention to detail from start to finish.
We believe homeowners deserve:
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Clear explanations
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Realistic expectations
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Properly installed systems
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Upfront pricing without pressure
Serving Utah Homes with Integrity
Flat Rate Water Softeners proudly serves homeowners throughout Utah County, Salt Lake County, Summit County, and surrounding areas. Utah’s hard water presents unique challenges, and our recommendations are always tailored to local conditions.
Our reputation is built one home at a time. We take pride in the quality of our work and in treating customers the way we would want to be treated—honestly, respectfully, and without shortcuts.
That commitment is reflected in the five-star Google reviews from customers who trust us to improve their water and protect their homes. That same commitment carries through every installation we perform, following clear standards designed to protect your water system and your home.
Why Flat Rate Water Softeners Is Different
I started Flat Rate Water Softeners because I knew that too many people were frustrated with plumbers in general. The primary complaints were that plumbers are too expensive, too "shady", or too forceful with their sales techniques. This is how we set out to solve those issues . . .
Fair, Flat-Rate Pricing
We focus exclusively on water softeners and water treatment systems, which allows us to operate efficiently and keep pricing fair.
By specializing in one trade, we avoid unnecessary overhead and pass those savings directly to Utah homeowners — without sacrificing quality or reliability.
Education First, No Pressure
Our role is to help you understand your water and the options available for your home.
We take the time to explain system types, sizing, and costs so you can make a confident decision at your own pace — no pressure, no rushed sales tactics.
Honest, Upfront Service
We believe trust starts with transparency.
That’s why we provide clear recommendations, straightforward pricing, and honest answers from the beginning. What we quote is what you can expect — no surprises, no hidden fees.
We believe trust starts with transparency.
That’s why we provide clear recommendations, straightforward pricing, and honest answers from day one. The price we quote is the price you can expect — no surprises, no hidden fees.